Effective October 1, 2025, telehealth is no longer a covered service under Medicare. For all Medicare patients, including those with Medicare Advantage plans, we are unable to provide telehealth services.  If you have questions about your coverage, please contact your insurance provider.

What is a telemedicine visit?

A telemedicine visit is a face-to-face online conversation with your doctor done from the safety of your home. During this virtual visit, your physician can evaluate symptoms, diagnose and treat your issue. Should a prescription be necessary, your doctor will electronically send the request to your pharmacy.

Can all urology appointments be done via telemedicine?

Call your AUCNY office to see if you are eligible for a telemedicine appointment.

What do I need to set up a telemedicine appointment?

All you need is a Smartphone, computer or tablet with a camera and a Wi-Fi or Ethernet connection to participate. The application will not work using cellular data.