COURTEOUS, HELPFUL, READY

Serving Our Patients

At Advanced Urology Centers of New York (AUCNY), our team is dedicated to providing a courteous, supportive, and highly professional experience at every visit. This commitment to exceptional service and attention to detail is part of what sets AUCNY apart as one of the nation’s leading urology group practices.

We foster an environment grounded in respect, comfort, and patient-centered care. Our physicians and staff work to ease concerns, reduce stress, and ensure every patient feels confident in the care they receive.

Courteous

Environment of mutual respect

Helpful

Strive to alleviate patients’ stress

Ready

Instill confidence

Appointments

Call any of our offices Monday–Friday, 9:00 AM–5:00 PM, or conveniently schedule your appointment online.

Insurance

Check with your insurance provider regarding referral or pre-authorization requirements prior to your appointment.

Arrive Early

Please arrive early to complete forms, review questions, and provide insurance and identification.

Telemedicine

Telemedicine availability may vary by insurance. Please contact your provider or our office for details.

Questions

Prior to calling, you may want to formulate a list of questions you may want us to answer during your call.

Medications

Bring a list of current medications, supplements, and any known allergies to your visit.

Bring Required Documents

Bring completed forms along with any test results, imaging, or records from other providers or facilities.

Parent or Guardian

Patients under 18 must be accompanied by a parent or legal guardian at the time of the visit.